Phoenix Energy Community’s vision is for everyone in our local community to live and work in energy efficient buildings, powered by renewable energy.

One of the first projects we have set up to help deliver this vision is our ‘Home Health Check’. Sharing experiences and information will help households get issues rectified, improving their energy efficiency and home comfort. Good for people, household finances and the planet!

HOME HEALTH CHECK: Thame Park Estate

Thame Park Estate residents’ event – sign up here

Our first case study focuses on the Thame Park Estate, where new occupants moved in to the Taylor Wimpey built homes from December 2015. These houses were marketed as being built by an ‘award-winning house builder’ with a ‘passion to build high quality homes’. On paper, in energy efficiency terms the houses were certified EPC B, the second highest energy performance standard.

A number of houses on the Taylor Wimpey built estate are now known to have had various issues, in particular with missing or incorrectly installed insulation and poorly fitted windows and doors. This has resulted in substantial under-performance in energy efficiency terms, leading to higher energy bills, lower comfort levels, and costs (and inconvenience) of putting issues right.

With the 10-year NHBC warranty coming to an end relatively soon for Taylor Wimpey Thame Park residents (December 2025 – December 2026 for most houses), a case study has been developed to help all residents of the estate to do their own ‘home health check’. Some issues are relatively easy to rectify by owners themselves – and there’s some guidance available in the downloadable case study below. Other issues may require more substantial work, and claiming through the NHBC warranty. 

Residents of the Thame Park Estate are invited to come along to the Home Health Check event:  

on Thursday 13th November, 7.30-8.45pm
at Whizz Kidz, Jefferson Way

– Hear from local residents sharing their stories

– Find out how to do some simple DIY fixes

– Get help with how to make claims for larger issues  

The intention is that this evening event will be a helpful discussion, providing residents with ideas and guidance about how to maximise energy efficiency of their homes, and resolve any issues directly related to build quality prior to household’s 10 year NHBC warranty expiring.

We would also love to hear from any other residents who have experienced issues with their homes to share their stories, and solutions.  

Please sign up for the event on Eventbrite. 

You can download the case study here